Frequently Asked Questions Frequently Asked Questions

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Q: Is all items listed in-stock?

A: Unfortunately not all of the items listed is in stock. If it is a special order item, it would take 1 to 3 weeks for the delivery time.

Q: What is your return policy?

A: All limited edition prints are final sale due to nature of limited availability of products. However, orders cancelled within 24 hours of order placement incurs no charges.

Q: Do you frame oversized prints?

A: Yes, anything above 32" X 40" is considered oversized and we frame any size you need. Everything is custom made for your particular print and with your own choices.

Q: Do you clean and restore pictures?

A: Unfortunately we do not do restoration of prints or original paintings. We can, however, refer you to a specialist or do our best to restore any old moldings.

Q: What is a limited edition print?

A: A limited edition print is a set of identical prints, numbered in succession and signed by the artist. The total number of prints is fixed or "limited" by the artist and once they are all printed no other ones are made.

Q: What does Giclée mean?

A: Giclée (pronounced "zhee-clay") is a computerized reproduction technique in which the image and topography are made from a digital file and printed by a special ink jet printer, using ink, acrylic or oil paints. Giclée printing offers one of the highest degree of accuracy and richness of color available in any reproduction techniques.

Q: What does Serigraphy mean?

A: Serigraphy (screen printing, silk- screen) is a stenciling method in which the image is transferred to paper by forcing ink through a fine mesh in which the background has been blocked.

Q: What is a Lithograph?

A: Lithograph is the process in which images are drawn with crayon or a greasy ink on stone or metal and then transferred to paper.

Q: What does "sold out" mean when referring to a limited edition print?

A: When a print is sold out, it means that it is no longer available at the publisher. However, it's possible that it can be purchased through the secondary market.